Policies & Frequently Asked Questions
GENERAL QUESTIONS
What is your cancellation policy?
All cancellations or rescheduled bookings must be made within 48 hours or you will be charged 50% of the service fee. Any appointments cancelled within 12 hours of your appointment time will be charged in full. No shows will result in 100% service fee
How do I book an appointment?
Easy — just visit our Booking page to select your service, artist, and time. Text or DM us if you have questions!
Where are you located?
We’re located in the Cherry Creek area of Denver — 3000 E Third Ave #37 denver co 80206.
Brow QUESTIONS
What is brow lamination?
Brow lamination is a smoothing treatment that sets brow hairs in place, giving a fuller, fluffier look that lasts 6–8 weeks.
Is brow lamination safe for sensitive skin?
We use high-quality, gentle formulas, and patch tests are available if you have sensitive skin or are prone to reactions.
Can I get brow services while pregnant or breast-feeding?
Yes — most brow services are safe, but let your artist know you’re pregnant or nursing so we can adjust products if needed.
How do I maintain my brows in-between appointments?
Avoid over-plucking, use a nourishing brow serum, and stay on a 4–6 week schedule for shaping and tinting. We’ll give you personalized tips at your appointment!
lash QUESTIONS
What types of lash extensions do you offer?
We offer classic, hybrid, and volume lash extensions — each style tailored to your desired level of fullness and drama. Your artist will help you choose the perfect set based on your natural lashes and lifestyle.
How long do lash extensions last?
With proper care, lash extensions typically last 2–3 weeks before a fill is needed. Regular maintenance helps them stay full and fresh.
Are lash extensions safe during pregnancy?
Yes! We offer pregnancy-safe lash extension options and always use gentle, high-quality products. Let us know if you're expecting so we can customize your service.
Do lash extensions damage my natural lashes?
When applied and cared for correctly, lash extensions do not damage your natural lashes. We focus on lash health and apply with precision and care.